Returns & Exchanges

At Eva, we want you to love every piece of your home. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

3

Attach the Label

Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return box.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing